Manufacture FAQ
Frequently Asked Questions About
the "Spider Elimination Kit®"
T & J Enterprises
Authorized International Distributor
If you have a question you'd like
to see answered here, please send us an Email,
or call us at: 1-509-327-7670
| Q: | What do I do if the trap gets stuck on a pet, furniture, a rug etc? |
| A:
|
Apply
water to the trap surface to loosen it from pets, furniture, rugs
etc. Check first to see if any Spiders or insects are
stuck to the trap. You may want to kill spiders first before
dealing with the trap being stuck to something. |
| Q: | How long will the trap last when stored in the shipping box in the retail store? |
| A:
|
They
should last many years if kept from freezing and/or high heat.
|
| Q: | How long will the trap last when the traps are on display in a store? |
| A:
|
Same
as above. Unopened packages have a long shelf life in stores.
|
| Q: | How long will the trap last when it is laid out flat? |
| A:
|
Once
the outer paper is removed the trap will last 3 month, less if it gets
filled up with dust. If you have your traps placed in high dust areas
such as a work shop, cover them with a box or remove them temporarily
until the dust has settled.
|
| Q: | How long will the trap last when it is deployed in its folded position? |
| A:
|
Same
as above. Even though the folded trap will tend to keep dust from
collecting on the traps adhesive surface, in high dust producing areas
cover or remove the trap(s) until it has settled.
|
| Q: | If my trap doesn't seem to be catching spiders or insects what can I do to improve its performance? |
| A:
|
Move
it to another location. If it is still not catching anything after a
week or so chances are you have nothing in the area to catch. Which is
good when it comes to the Hobo and Brown Recluse Spiders, since they are
strongly attracted to the trap.
|
| Q: | What kind of insects will the trap catch? |
| A:
|
Anything that
will cross it's path. We have even had them catch mice, which is why we
are coming out (about the end of 1999) with our "Mouse and Rat
Elimination Kit".
|
| Q: | What time of the year is best to use the trap? |
| A:
|
For the HOBO
Spider, July - October, the months of year they are most active. For
other insects, anytime. If you have a problem with the Hobo and or Brown
Recluse it's good sense to keep them out year round.
|
| Q: | If I have several traps in my store's storage room for a couple of years, will the traps still be good to sell and use? |
| A:
|
Yes
if they have been protected from freezing and/or high heat.
|
| Q: | Is there any problem with sending the traps through the US Mail? |
| A:
|
No, as they
are not a harmful or hazardous substance. (See our MSDS).
|
| Q: | Is there any problem sending the trap overseas? Any customs restrictions? |
| A:
|
None
that we are aware of, there is no problem with sending them to Canada,
and are unaware of any problems anywhere else, as there are no hazardous
or toxic properties to our traps. If in doubt check with your country's
local customs office. (See our MSDS).
|
| Q: | How do I properly dispose of the trap once it is filled with insects? |
| A:
|
Carefully
fold it into itself and place in your outside trash. For extra
protection, if there may be insects still alive, you could put it in a
zip lock bag. Use common sense and care when handling any sort of trap
that catches pests "alive". Never throw traps unfolded or
surfaced exposed with spiders into your inside garbage can, where others
may push down on it with their bare hands, or where kids or pets may get
into it.
|
| Q: | Are there any environmental conditions that would cause the trap to be less effective? |
| A:
|
If they are
subject to a lot of dust that would collect on the adhesive and cause it
to be less sticky. High heat and/or freezing.
|
| Q: | What do I do if I get bit when disposing of the trap? What do I take with me to the emergency? |
| A:
|
Take the trap
with you so the physician can positively identify the insect and know
how to treat. Place trap and spider into a Zip Loc Bag.
|
| Q: | If I take pictures of my traps with spiders and bugs on it, who do I send them to? |
| A: | Send your hard
copy pictures to T & J Enterprises, 2328 W. Providence Ave.,
Spokane, Washington, 99205 USA.
Send your computer pictures to thomas@tandjenterprises.com. Please send an email FIRST stating you have pictures to send to either above address BEFORE sending your pictures. All pictures become the © copyright property of Mountain Bluebird Products, and may be freely used without recompense on both companies web sites, in their official product literature and promotions. Customer names will not be used in conjunction with any picture submitted unless requested and submitted in writing by said customer to either Mountain Bluebird Products or T & J Enterprises.
|
| Q: | What is the manufacture guarantee on "The Spider Elimination Kit?" |
| A: | 30 day money back guarantee
or replacement on defective kit, no questions
asked, cost of kit only. We require original proof of purchase
receipts, facsimiles are not accepted. No refund on postage.
Customer must mail the full kit (all traps in kit) to the address below,
with their full name, mailing address and (RA) number written on a 3 x 5
card and enclosed in return package so our quality control can
examine the traps for possible manufacturing problems. Customer is
responsible for return postage.
To return a defective spider kit, please follow these steps:
T & J Enterprises |
